Occultique · Last updated 6 June 2026
These terms govern your use of Occultique and any readings, subscriptions or other products you buy from us ("the Services"), operated by Storizzi. By creating an account or making a purchase you agree to these terms. If you do not agree, please don't use the Services. Contact: readings@occultique.net.
You must be at least 18 years old and able to enter into a contract. You're responsible for keeping your account details secure and for activity under your account.
You can request a reading about someone other than yourself — for example a relationship or compatibility reading — which means giving us another person's details, such as their birth date, time and place.
By submitting another person's personal data you confirm that you have that person's permission, or are otherwise legally entitled to provide it and to have a reading produced about them. You are responsible for the information you provide about others, and you agree to indemnify us against any claim arising from your providing it without a proper basis. If that person contacts us, or you tell us you no longer have a basis to hold their data, we will delete it. See our Privacy Policy for how we handle data about people other than the account holder.
Astrology and tarot readings are provided for guidance, reflection and entertainment. They are not a substitute for professional advice and must not be relied on as medical, psychological, legal, financial or other professional advice. You remain responsible for your own decisions. We make no guarantee that any reading is accurate, complete, or will produce a particular outcome.
One-off readings are charged at the price shown at checkout. Subscriptions (Starter, Plus, Premium, Ultimate, Soundbath and similar) renew automatically each billing period — monthly or annually, as you chose — at the then-current price, until you cancel.
How credits work. Some plans include recurring reading credits. On a monthly plan, each month's credits are made available for that month and expire at the end of it. On an annual plan, you have paid for the full year up front, so the year's credits are made available to you up front and remain valid until the end of your paid term.
Prices are shown in your selected currency and include any taxes where applicable.
You can cancel a subscription at any time from your account or by contacting us. Cancellation stops future renewals; your access and any remaining current-period benefits continue until the end of the period you've already paid for. We don't provide partial refunds for the unused part of a billing period.
Digital content & the 14-day cooling-off right. Where you are a consumer, you normally have a 14-day right to cancel an online purchase. Our readings are digital content supplied to you immediately. By purchasing and accessing, downloading, listening to or otherwise starting to use a reading, you expressly request that we begin supplying it straight away and you acknowledge that you lose the right to cancel and to a refund for content that has already been supplied.
Readings are non-refundable once you have accessed or started using them, for the reason set out above under Cancellation — they are personalised digital content delivered to you on purchase.
Annual plans are non-refundable once products are used. Because the full year's benefits and credits are made available to you up front when you buy an annual plan, an annual subscription is not refundable once you have begun using those products; cancelling stops the next renewal but does not refund the current term.
Nothing here removes your legal rights. If a reading is faulty, was not delivered, or was not as described, contact us at readings@occultique.net and we'll put it right or provide a refund where the law requires it. We may also choose to offer a goodwill credit or refund at our discretion.
You agree not to misuse the Services — including not attempting to disrupt or gain unauthorised access to them, not reselling readings as your own professional service, and not using them for anything unlawful. We may suspend or close accounts that breach these terms.
The Services, including reader personas, voices, designs and software, belong to us or our licensors. Your reading is for your personal use; you may keep and share your own reading, but you may not copy or resell the Services or their content.
The Services are provided "as is". To the fullest extent permitted by law, we are not liable for any loss arising from your reliance on a reading, and our total liability for any claim relating to the Services is limited to the amount you paid us for the product in question. Nothing in these terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, or fraud), and your non-excludable consumer rights are unaffected.
We handle your personal data as described in our Privacy Policy, including how we work with payment and AI/voice providers to deliver your readings.
If you have a complaint, please contact us first at readings@occultique.net and we'll do our best to resolve it. As a consumer you also have the right to refer a dispute, free of charge, to a consumer mediator (médiateur de la consommation): CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris (www.cm2c.net). EU consumers can also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
We may update these terms; the "last updated" date shows the latest version, and continued use means you accept the changes. These terms are governed by the laws of France, and the courts of France have jurisdiction, without affecting any mandatory consumer-protection rights you have where you live.