Accounts, subscriptions and deleting your data.
Sign in, go to Account → Settings, and choose Delete account. We'll email you a confirmation link — your account is only scheduled for deletion once you click it. Prefer email? Write to readings@occultique.net from your account's email address and we'll handle it.
It's permanent. We schedule your account for deletion and process it manually, usually within 30 days. You lose all your readings and saved data, your subscription benefits and any remaining paid time, and your Soundbath premium access. Financial/transaction records are retained where the law requires, with personal details anonymised.
Yes — all your readings and saved data are permanently removed when your account is deleted.
Soundbath premium is unlocked by your Occultique subscription, so deleting your Occultique account ends your Soundbath premium access. If you subscribed to Soundbath through the Apple App Store, also cancel that subscription in Settings → Apple ID → Subscriptions on your device (App Store subscriptions are billed by Apple and can't be cancelled by us). To delete your account and data, follow the Occultique steps above.
Yes — as long as it hasn't been processed yet. Email readings@occultique.net and we'll cancel it.
You can manage or cancel a subscription from Account → Subscriptions without deleting your account. You keep your benefits until the end of the period you've paid for.